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Over 1,400,000 Ported Numbers in Romania

Data: 7/15/2014



In the first half of 2014, Romanian users ported 202,778 telephone numbers, thus exceeding the milestone of 1,400,000 ported numbers. According to the ANCOM statistics, mobile telephony users port their numbers most frequently, i.e. 70% of the 1,410,203 numbers ported since the launch of the portability service are mobile telephony numbers. For the first half of 2014, most numbers were ported in June (44,658), whereas the average monthly porting rate was 33,796 numbers.

In the mobile telephony segment, ANCOM’s statistical data indicate that subscription-based users port their numbers more frequently than prepaid card users. Thus, out of the total number of mobile telephony users who ported their numbers in the first half of 2014, 62% were subscription-based and 38% were prepaid card users. As for the mobile telephone numbers received on each acceptor provider’s network, the 161,441 such numbers ported during January-June 2014 went to: Vodafone – 44,498, Orange – 43,856, RCS & RDS – 37,285, and Cosmote – 35,802.

In the first half of 2014, most fixed telephony numbers were ported in Bucharest and Ilfov (10,379), then in Galați (5,199), Prahova (1,917), Cluj (1,792) and Timiș (1,527). Most of the 41,337 fixed telephony numbers ported went to the following networks: Orange (16,114), RCS & RDS (9,843), UPC România (8,757), Vodafone (3,645) and Romtelecom (1,420).

From the beginning of the year, ANCOM has received 84 complaints on number portability, i.e. 12% of all the complaints registered in this interval. Generally, the users complain about the technical issues occurred during the porting process and about the porting terms.

Before initiating the porting process ANCOM recommends the users to visit www.portabilitate.ro, a website created and administered by the Authority. The website provides details regarding the steps to be taken in order to benefit from this service, answers to the most frequent questions on the porting, as well as a few pieces of advice for avoiding all sorts of problems which might occur during the porting process. The advice answers to actual situations brought by the users to ANCOM’s attention. Moreover, here the interested parties can find the network of any telephone number in Romania, irrespective of whether it has been ported or not.

To ensure that they make the best choice when switching providers, the users may access www.veritel.ro, the online application for comparing telecom offers administered by the Authority that allows for comparing all the offers of the telephony and internet providers available on the market.

Number portability enables telephony users to keep their numbers, while shifting to another telephone service provider. Both fixed and mobile telephone numbers, as well as special numbers such as those in the 0800 or 0900 category can be ported. Porting is possible exclusively within one category (fixed-to-fixed, mobile-to-mobile). Usually, the porting process cannot take longer than 3 working days from the date of registering a request (except for situations where the users request a later porting deadline), whereas - on the porting day – the service may be unavailable maximum 3 hours for mobile telephony and maximum 4 hours for fixed telephony.

 


Do you wish to port your number? Here are 10 tips you must know:1. Find out about all the providers’ offers and choose the one that suits your best.2. Carefully read your contract with the current provider, looking for termination clauses or for special interruption provisions.3. If you use a prepaid card, the remaining credit cannot be transferred.4. Fill in the standard porting request, which is available either here, or at one of the acceptor provider’s offices.5. Fill in the porting request carefully. If you do not provide full and accurate details, the system will reject it.6. S...

1. Can I port my telephone number within the same network? No. Portability enables you precisely to change the network, while sticking to your telephone number. Portability allows a number to “leave” the initial network and to be used by the same user in another network. If you do not wish to change the network, but change the contractual clauses, you need to discuss it with your service provider and negotiate the terms that suit you best. 2. If I change the network, do I keep the current “prefix” of my telephone number? When ported, the 10-digit telephone number remains unc...

The launch of number portability has made network identification based on the number format impossible. Therefore, to avoid situations in which the users could unawares pay a different tariff than the one they know, each call to a number that used to be in the origination network of that call, but was subsequently ported, is preceded by a beep sound. This beep sound allows the caller to end the call, find to which network the number has been ported and whether the tariff of a call to that number is different from the known one. Some users are not aware of this sound signal that mak...
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