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New call tariffs?
Home >> About number portability >> New call tariffs?

Since the telephone numbers can no longer be bound to a certain network, the telephony providers must ensure the users’ information on the network of each telephone number and the tariffs charged for calls to the respective number.

The operators must make available such information, free of charge, by:
     • the Customer Service, 24/24, 7/7 
     • posting the tariffs on their website
     • other means (e.g., by SMS)

Moreover, ANCOM imposed on the providers that apply different tariffs depending on the call destination network the obligation to insert, at least for the ported numbers, free of charge, a distinctive beep sound, warning the users that the respective call is terminated in a different network. In such cases, when calling a ported number, while connecting the call, you will hear this beep sound.


Do you wish to port your number? Here are 10 tips you must know:1. Find out about all the providers’ offers and choose the one that suits your best.2. Carefully read your contract with the current provider, looking for termination clauses or for special interruption provisions.3. If you use a prepaid card, the remaining credit cannot be transferred.4. Fill in the standard porting request, which is available either here, or at one of the acceptor provider’s offices.5. Fill in the porting request carefully. If you do not provide full and accurate details, the system will reject it.6. S...

1. Can I port my telephone number within the same network? No. Portability enables you precisely to change the network, while sticking to your telephone number. Portability allows a number to “leave” the initial network and to be used by the same user in another network. If you do not wish to change the network, but change the contractual clauses, you need to discuss it with your service provider and negotiate the terms that suit you best. 2. If I change the network, do I keep the current “prefix” of my telephone number? When ported, the 10-digit telephone number remains unc...

The launch of number portability has made network identification based on the number format impossible. Therefore, to avoid situations in which the users could unawares pay a different tariff than the one they know, each call to a number that used to be in the origination network of that call, but was subsequently ported, is preceded by a beep sound. This beep sound allows the caller to end the call, find to which network the number has been ported and whether the tariff of a call to that number is different from the known one. Some users are not aware of this sound signal that mak...
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